FAQs
Your Questions Answered: FAQs on Solar and Electrical Services
At CRTFD Home Services, we understand that navigating solar and electrical solutions can be complex. That’s why we’ve compiled a comprehensive list of frequently asked questions to provide clarity and guidance. Whether you’re a homeowner seeking maintenance tips, service information, or understanding your solar and electrical systems better, you’ll find the answers you need here.
General FAQs:
Q: My installer went out of business; what can CRTFD do to help me?
A: We understand how frustrating it can be to depend on your original provider for service. CRTFD Home Services offers maintenance and repair services regardless of who originally installed your system. We work with SolarEdge, Enphase, AP Systems, and more.
Q: How much does a site visit cost with CRTFD?
A: Our initial site visit is $249 and includes comprehensive checks of all electrical and hardware components, along with a detailed report of our findings.
Q: Are there any discounts?
A: Yes! We offer discounts to veterans, active military, senior citizens, teachers, and CRTFD Members.
Q: Why would someone get a CRTFD Membership?
A: Membership includes one free site visit per year ($249 value), discounts on additional visits and repairs, prioritized scheduling, and peace of mind with warranty coverage on our service or repair work.
Q: Do you guys only do solar work?
A: No. We also provide electrical and storage solutions, including EV charger installations, battery backup, and more.
Solar FAQs:
Q: My installer went out of business; who is responsible for system maintenance now?
A: You are responsible for maintaining the system; however, CRTFD Home Services offers maintenance and repair services regardless of who originally installed your system.
Q: Is my solar panel system still under warranty?
A: It depends. Equipment warranties are typically provided by the manufacturer, not the installer. CRTFD Home Services offers warranty claim support to help maximize any eligible coverage.
Q: How can I monitor if my system is still working properly?
A: Use your monitoring platform (like Enphase or SolarEdge). If you cannot access it, we can help reconnect it, or you can monitor utility bills for drops in production.
Q: What preventative maintenance should I do on my own?
A: Visually inspect for debris or shading and check for physical damage. Keeping your monitoring system online is essential. CRTFD Home Services can assist with panel cleaning and monitoring support.
Q: What should I do if I want to add more panels or upgrade my system?
A: CRTFD Home Services can evaluate your existing setup and help expand your system, checking for compatibility with your inverter and local codes.
Q: Will changing service providers affect my solar incentives, tax credits, or net metering?
A: No, as long as your system remains operational and properly interconnected with your utility. Your tax credits are tied to the installation date, not the installer.
Q: How do I get started?
A: Just fill out our short contact form or give us a call. We’ll schedule a free consultation to determine the right system for your home.
Electrical FAQs:
Q: Why would I need a main panel upgrade?
A: If your electrical panel is outdated or overloaded, it may not safely support modern energy needs like EV chargers or solar systems. Upgrading ensures safety and compliance with codes.
Q: How do I know if my panel is outdated?
A: Signs include being rated at 100 amps or less, being over 25 years old, frequent breaker trips, or visible rust or corrosion.
Q: What’s involved in a panel upgrade?
A: We remove the old panel, install a new 200A or larger panel, update grounding, and coordinate utility approvals.
Q: How long does a panel upgrade take?
A: Most upgrades take about one day, with final inspections following shortly after.
Q: Will I be without power during the upgrade?
A: Yes, typically for 4 to 8 hours. We’ll schedule everything in advance to ensure the process is smooth.
Q: Do I need a permit for a panel upgrade?
A: Yes, as licensed electricians, we pull all required permits and coordinate inspections for you.
Q: What’s the difference between Level 1 and Level 2 EV charging?
A: Level 1 charges slower (2-5 miles per hour) from a regular outlet, while Level 2 charges faster (15-30 miles per hour) using a 240V outlet.
Q: Do I need a panel upgrade to install an EV charger?
A: Possibly; if your panel is low-amperage or near capacity, we may recommend an upgrade.
Q: Can I install a charger outdoors?
A: Yes, most chargers are rated for outdoor use.
Q: Are there incentives or rebates for EV chargers?
A: Yes, many utilities and states offer rebates, along with potential federal tax credits.
Q: How do I get started?
A: Just fill out our short contact form or give us a call to schedule a free consultation.
Storage FAQs:
Q: What is battery backup?
A: Battery backup systems store excess energy produced by your solar system (or the grid) for use during power outages or peak rate hours.
Q: What does TOU (Time-of-Use) mean?
A: Time-of-Use billing means your electricity costs vary depending on the time of day. Rates are highest during peak hours.
Q: How does energy storage help me save money?
A: Energy storage systems can charge during off-peak hours and discharge during peak hours, lowering your monthly bills.
Q: Can I use battery backup without solar?
A: Yes. Battery systems can function independently, charging from the grid during off-peak times.
Q: How long will my battery backup last during a power outage?
A: It depends on battery size and energy use. Most systems can power essentials for 8-24 hours or longer.
Q: Is battery storage eligible for tax credits or incentives?
A: Yes, battery backup systems typically qualify for the federal Investment Tax Credit and may have additional state or utility incentives.
Q: How do I monitor my battery and energy usage?
A: We set you up with easy-to-use monitoring apps that show your energy production, consumption, and battery charge levels in real time.
Q: What happens when the battery is full?
A: If your battery is full and you're producing solar, the extra energy will go back to the grid or throttle production, depending on your setup.
Q: How do I get started?
A: Just fill out our short contact form or give us a call. We’ll schedule a free consultation.
Have more Questions?
We hope this provides you with the clarity and assistance you need regarding your solar and electrical systems. If you have more questions or need further help, feel free to reach out to CRTFD Home Services. Our expert team is always ready to guide you and offer tailored solutions to optimize your energy efficiency. Contact us today to schedule your free consultation!